Line-manager behaviours for strong engagement
3 Rs! Respect, Reward, Recognition - It’s quite simple - give praise, thanks and show how much you value your people.
Listen to your staff - Encourage participation in decision making. It’s incredibly valuable for staff to feel part of decisions. Plus, involvement will mean they are less likely to resist change. Listening costs nothing, AND you’ll get the input of staff ideas and solutions.
Trust - Managers who are honest and open (even when the message is negative) are more likely to secure trust and support. Being secretive, keeping information from staff and not delivering on your commitments will fail to fulfil employee’s expectations.
Challenge - Allow your staff freedom and discretion over their work and show confidence in them. Don’t micro-manage as people need control over their work for job satisfaction. Give responsibility where possible; stretching potential is vital.
Support, Encourage and Inspire - Inspirational line managers will make their team want to achieve more, feel confident and great about the work they do.
Generate pride in work - Most staff are strongly driven by the need to feel their work is meaningful. Create a powerful sense of purpose and pride within your team. After all, looking after children is incredibly important.